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It has been several weeks since the government announced its economic stimulus plan, including direct payments to all American citizens. Still, many Americans have not received their payment, and are wondering when it will arrive.

Before you make a lot of frustrating phone calls, try the new app from the IRS. Click here to access the “Get My Payment” app. You may be asked for your 2018 or 2019 tax return when you access the app. If you are required to file a tax return, you will probably have to file before you can collect your stimulus payment.

If you are collecting Social Security, VA benefits or your income is reported on a 1099 form, the app may not have information about your stimulus payment. That is because the data for these benefits has not yet been loaded into the system. Keep checking back to determine if your data has been uploaded to the system. Data is being loaded into the system every day, but with the hundreds of millions of citizens due to receive payments, it is taking time to get everyone’s data into the system.

If you meet all the requirements, but you still get an error message which says, “Payment Status Not Available,” that may be because your tax return has not yet been processed. Also, in some cases, the government needs your banking information in order to deposit your payment directly into your account. If that happens, you will receive a message to that effect when you go to check on the status of your payment.

Currently, the system offers three messages about your payment status: “Payment Status,” in which the system tells you if your payment has been processed and when you should receive it; “Need More Information,” which may be the banking information described above, or they may need to verify your identity; or, “Payment Status Not Available.”

Within 15 days of receiving your payment, the IRS will send a letter to the address it has on file for you. This letter will tell you when and how your payment was made. This is the way for you to verify that your payment was issued.

The government requires you to be a U.S. citizen to be eligible for a stimulus payment. Also, you can not be claimed as a dependent on someone else’s tax return, and you must have a valid social security number. A bit of good news: Your stimulus payment is not counted as income in 2020 and will not be taxed.

Tip: If you used a tax service such as H & R Block, or TurboTax, and if you opted to get your refund faster by accepting a loan advance from the tax preparing company, your stimulus check may be delayed. Those companies often provide the money via a debit card that is connected with a temporary bank account. This means that the IRS may not have the correct banking information to use to deposit your money. This will require you to go to the Get My Payment app and provide banking information.

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